FAQS

Slumping form information

Please wash the form with soapy water and preheat it to 500 degrees to burn off any production residues. No Hold is needed. The form may turn dark gray or blue after heating, which is normal. Apply 3-5 coats of Boron Nitride spray like ZYP or MR97 to prevent glass from sticking to the form. Kiln wash may also be used, and the form has been sanded to help it adhere. To coat with kiln wash, heat the form to 500 degrees, remove from the kiln, and brush or spray it. The form will need 3-5 coats of kiln wash. Shelf paper may also be used

Firing Schedule

All kilns fire differently, and it's up to the artist to find the firing schedule that works best for your kiln. If you have a current schedule, I suggest you stick with that schedule. Always test fire first! Test firing is critical to seeing how your kiln reacts to the firing schedule.

Firing schedules for slumping glass depend on mold size, kiln size, and glass thickness. It's recommended to test-fire with scrap glass first to find a successful firing schedule.

As with all schedules, you may need to adjust to fit your kiln's performance. Test firing is critical.

Please Note

These forms are meant to be used for slumping glass and not meant to be used for full, tack, or contour glass fusing.

Nobody knows my forms better than I if you have any questions, please call me on my cell phone at 520-404-7336 or email me at lookmanostand@gmail.com.

Happy fusing!

Tutorials

Susan McGarry Glass Free clock and picture frame tutorial on Youtube

https://www.youtube.com/watch?v=Ew6gxLawbTI&feature=youtu.be

Wall Plates

Wallplates have a brushed or swirled finish on the front and a welded bracket for hanging on the back. Instructions for mounting glass are included with your order.

Wall Plates may have machine and welding marks on the back caused by the manufacturing process. These marks cannot be avoided and can be covered by painting the backs, or they may be left as is.

Payment

Payment can be made securely by credit card or PayPal.

Please note that PayPal orders will only be shipped to the address listed on the payer's PayPal account. No exceptions.

Shipping

Please make sure to choose the correct shipping amount. Please email us at lookmanostand@gmail.com or

call 520-404-7336 if you have any questions.

When checking out, enter your address and click NEXT to reach the Shipping Details Step 2 Delivery Method page. Select the appropriate shipping option based on the size of your item.

For shipping rates on large orders, please email lookmanostand@gmail.com. If no shipping is selected during checkout, you will be invoiced for shipping separately and your order will ship after payment. Contact me with any questions.

Orders are shipped 10-20 business days after assigning the shipping notice and tracking number. Special orders may take longer. Shipping is not available on weekends or holidays. Small orders are shipped via USPS Priority Mail, while large orders are shipped via UPS Ground Service. For large orders, contact us for a shipping quote. If you need faster shipping, please contact us before purchasing, and we'll be happy to expedite it for a fee. =0)

Any underpayment of shipping will delay your order and must be paid before items are shipped.

Your order is insured for $50. Additional insurance and signature delivery confirmation can be purchased by sending a message with your order form at checkout. Not responsible for underinsured purchases or purchases without signature delivery confirmation.

Ordering issues

If you have problems with the ordering or payment process, please call me at 520-404-7336 or email lookmanostand@gmail.com.

International Shipping

We ship to Australia and Canada. Email to get a shipping quote before purchase. Orders ship after the invoice is paid. Canada orders require signature confirmation at delivery.

Wholesale

Kindly send an email to lookmanostand@gmail.com to request wholesale pricing. To be eligible, you need to possess a retail tax license. The initial purchase order must be at least $250, while subsequent orders should be $100 each. To keep your wholesale status, you should make a minimum of six purchases within a year. In case you fall short of this requirement, you will be invoiced for the total retail value of your previous wholesale purchases. Please note that wholesale orders are only accepted via email.

You agree to our Terms of Service when you place an order.

No Refunds and No Returns

We stand by our product and will help to resolve issues within reason. Please call me at 520-404-7336

Before making a purchase, it's important to read all the information provided carefully. Please note that we have a strict policy of no refunds or returns. If you attempt to request a refund through PayPal or your credit card company, it may result in collection efforts and additional legal fees to cover any incurred damages. Thank you for your understanding.

Please be mindful that making negative remarks on social media may be considered defamation. As a result, we may need to involve our legal team to take appropriate action.